September 8, 2026
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Common Questions
Frequently Ask Questions
Find quick answers about choosing the right embroidered patches, placing your order, shipping, application, and after-sales support
Start with the style or theme you enjoy. Our collection includes animals, characters, plants, letters, holiday designs, retro styles, and many other creative themes. You can also consider where you plan to place the patch, such as on a jacket, hat, backpack, or tote bag.
Smaller patches work well on hats, pockets, sleeves, and small accessories. Medium and larger designs are more suitable for jackets, backpacks, tote bags, and statement pieces. Consider the available space and the overall look you want to create.
Embroidered patches feature detailed stitching and are suitable for a wide range of designs. Chenille patches have a soft, raised towel-like texture that creates a bold and vintage look. The best choice depends on the style and texture you prefer.
Yes. Mixing different patches is a simple way to personalize jackets, jeans, bags, hats, and other fabric items. You can combine patches by theme, color, size, or style to create your own arrangement.
We photograph our products to show the embroidery, colors, and texture as clearly as possible. Slight differences may occur because of lighting, screen settings, photography, or variations between thread batches.
Yes. Payments are processed through secure payment providers. We do not directly store your complete bank card or payment details.
Please contact us with your order number and clear photos of the product and packaging. We will review the issue and provide an appropriate solution according to our after-sales policy. Contact our customer support team at wendy@chengyicomputerembroidery.com
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